Below you will see the most frequently asked questions. If your question is not listed or if you do not understand the answer, please use the contact form at the bottom of this page or send an instant message via our Facebook page. We will send you a personal answer as soon as possible.
1. I've signed up and nothing happened, what is wrong?
After sign up an email with confirmation link is sent to you. You must click the activation link in the email to activate your profile. If you didn't receive activation email, please follow resend activation email procedure.
2. What do I do if I don't receive a confirmation email after registering?
If you registered using a web based email account like Hotmail or Yahoo then please check your trash or junk folder for the confirmation email. Whitelisting or adding @idateladyboy.com to address book often helps emails to get through. If the problem continues then contact us stating your problem along with the following information: Your browser type and version (e.g. Internet Explorer v6.0), your operating system (e.g. Windows XP) and version and email account provider (e.g. Hotmail).
3. I've forgotten my password. What do I do?
It's easy to restore access to your account, just follow password reset instructions.
4. Can I advertise at iDate Ladyboy?
Yes, if you sell products or provide services that are legal you can apply for an ad space. Contact me via via contact formand describe the product/service you want to advertise.
5. How do I create a profile?
Visit registration page and fill-in all required fields. Please be sincere and don't lie, no one likes a liar. Add a nice photo of yourself, remember this photo will be shown as your main profile photo. Photo including your face is a huge plus. Signup consists of 3 easy and quick steps
6. How do I sign in?
You need to click on the "Login" link at the top right of the main page. Then enter your email address and password and click the "Login" button.
7. What is my login?
Your login is your or email you have used when you registered with iDate Ladyboy.
8. How do I edit my profile?
Log in and click on "Profile" and from drop-down menu choose "Edit my profile". Don't forget to add a short bio of yourself, it adds a nice touch to your profile and tells a lot about you. If you want to change other profile settings like "Appearance" or other click whichever section of your profile you want to change. Once you've made your changes click "Submit" at the bottom of the page.
9. Who can see my profile?
Your profile is public to all members. It means anything you put into your profile, any photo you upload can be seen by other members only.
10. How do I delete my profile?
We're sorry to see you go, but if you want to delete your account, go to Account settings, Click on the link at the bottom of the page. Then follow the instructions to delete your account or put your account on hold. We would appreciate if you mention the reason for your leave, which will help us to improve My Ladyboy Cupid, thank you.
11. How can I change my main profile photo?
During registration you have uploaded a photo that represents you on many places: profile listings, comments and messages. I advise to choose a nice photo of yourself. If you are not satisfied with your current profile photo follow these steps:
12. How can I improve thumbnails of my photos?
By default system resizes the thumbnail from center and crops it square. It means your face may be cut off, leaving very little to look at. You can easily to fix this with following steps:
You can change similarly change thumbnails of any photo you own, just open your "Pictures", click "Edit thumbnail" of the photo you want to change and repeat the above steps.
13. How can I add more photos to my profile?
In addition to your main profile photo, you can upload up to 50 photos to your photo gallery. Log in and click "Pictures" on user menu bar and then click "Add picture". Create a nice description, choose a photo and decide whether people can rate and comment on given photo. Once ready, click submit and photo will be added to your gallery. After submitting you will see a small thumbnail that represents your photo on iDate Ladyboy. If you don't like how it's resized / cropped, you can edit the thumbnail of the picture(see above section for more details).
14. How large can my photos be and what types of files can I upload?
You can upload GIF, JPG and JPEG photo files. Minimum width x height is 300x300 pixels and size limit is 3MB per photo.
15. What kind of photos may not be published?
All of your photos must comply with our Terms and Conditions. If not, the photo might be removed, eventually your whole account deleted / blocked without any notice. Remember, iDate Ladyboy doesn't allow pornographic or explicit other inappropriate content, incitement to violence or hate, or photos of people under 18 on their own. You can be still sexy without being completely naked!
16. How can I delete a photo?
Log in, click "Pictures" and click "Delete picture" of the photo you want to delete and confirm you want to remove the picture.
17. How do I send someone a message?
First, find the person you want to contact either by browsing/searching the profiles or or from list of your friends. Open the profile and click the "Send message" link. This will open page where you can compose your message. Fill in subject, your message and click "Send". Transgenders can send message for free while gentleman need an subscription in order to send messages.
When you receive a new message, a notification email is sent to your email (depending on your notification settings) and you will also receive an notification on iDate Ladyboy.
19. How do I read my messages?
To read your messages click "Messages" on main user menu bar. Alternatively you can click link in email notification. Network - friends and favorites Interaction is what iDate Ladyboy is all about - meeting new people, having fun and expecting the unexpected. Your network consists of:
20. How can I add a friend?
First, find the person you want to add as a friend either by browsing or searching the profiles. Open the profile and click the "Add to friends" link. The member will receive your request and if he/she approves you will see each other in Friends section.
21. How can I build a list of my favorites?
It's pretty much much same as above (add a friend), only difference is you click "Add to favorites" link on the chosen profile. User will automatically appear in your "Favorites" list.
22. How can I see who visited my profile?
Log in and click "Network", then "Visitors" and you will see the list of members who visited your profile.
23. Someone is annoying me, what should I do?
There are two possibilities: report a member for inappropriate behaviour or block him/her. To block a member, open the profile and click "Block member" at the bottom of the page. You will no longer receive messages or private chat requests from this member.
24. How can I unblock a member?
If you decide to unblock someone you can do so by clicking "Network" and then click "Blocked". To delete a user from blocked list click "Remove" next to chosen profile.
25. How can I invite them to iDate Ladyboy?
You can send invites by visiting "Invite friends" page. Fill in their names/emails, add a personalized message and verification (antispam) number. Don't forget, if you refer 3 friends who sign up, you will become a iDate Ladyboy star!
26. How do I complain about a user or inappropriate / stolen photos?
Anyone who doesn't comply with our Terms and Conditionswill have his/her account blocked or deleted. Same applies for photo, or any other content uploaded to iDate Ladyboy. At the bottom of each page / under each photo you can find a "Report" button, which allows you report a profile for one the following reasons:
27. How do I change my password?
To change your password, log in and click at the drop down menu on the top right corner and choose "Settings" Type in your new password, retype to confirm it, and click the "Submit" button. You will logged out and you can log in with your new password.
28. What are notifications?
By default iDate Ladyboy sends you notifications on different events. There are 2 types of notifications:
29. How can I change my notifications?
You can switch notifications on/off by changing your account settings. Log in, click "Settings" from user menu bar and then choose "Notifications" from drop down menu. There you can change following notifications:
30. How can I update my email address?
log in and click at the drop down menu on the top right corner and choose "Settings" page, update your email address click "Submit". Note that changing your email address logs you out and you have to log in again.